Contact Us

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Our Customer Service and Warehouse Team live and work among the majestic White Mountains and come to work every day building happy customers the American way. Our fabulous "home grown" Customer Service Team work right next to our revitalized warehouse shipping facility.

Whether you have questions about one of our shoes, an existing order or return, or you just want to say hi, we’d love to hear from you!


By Phone


Monday – Friday, 8AM to 4PM EST.

By Email

General Questions: [email protected]
Questions about Returns: [email protected]

Please note that we respond to all emails within 2 business days.

By Mail

eCommerce Customer Service Department
White Mountain Footwear Group
20 Whitcher Street
Lisbon, NH 03585

Other Questions

Employment Opportunities: [email protected]
Sales Inquiries: [email protected]
Press Inquiries: [email protected]