Shipping & Tracking

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SAME DAY SHIPPING ON ALL WEEKDAY ORDERS PLACED BEFORE 3PM EST

Domestic Shipping

  • White Mountain Shoes ships orders to all locations within the U.S.
  • All orders ship out of our warehouse in Lisbon, New Hampshire via UPS or, for certain locations, via USPS.
  • If you would like to ship to a PO BOX address, you must select our 'Flat Rate Ground' shipping option.
  • Deliveries are made Monday through Friday (except holidays).

Processing Times

  • Orders begin processing the same day that they are placed, excluding weekends and public holidays.
  • We offer same day shipping if your order is placed before 3pm EST during the week (pending availability and credit verification).
  • Your account will be charged when your item(s) ships and you will be contacted if additional information is required for credit verification.
  • Orders submitted after 3PM EST or over the weekend will not ship until the following business day.

Shipping Charges

  • FREE ground shipping on all orders over $60 within the Continental US. (unless otherwise stated on our homepage- we do occasionally run extra shipping promotions!)
  • Orders under $60 ship for only $3.95
  • Orders placed in locations outside of the Continental US (including APOs/FPOs/DPOs, Alaska, Hawaii, Puerto Rico and the United States Virgin Islands) are charged a reduced rate flat shipping fee of $22 per order.
  • All other shipping rates, including expedited shipping and shipping to Canada, are calculated based on the actual cost to ship your order. This will be calculated for you at checkout.

Shipping Options

The estimated delivery date for your order is based on your shipping address and the shipping option you choose:

Shipping TypeDelivery TimeNotes
Flat Rate Grount 4-9 Business Days Delivery to locations outside of the continental US may take longer. Use for all PO BOX addresses.
UPS Ground 2-5 Business Days Delivery based on distance to destination. Because we ship out of our home state of NH, west coast states may receive packages closer to the end of this timeframe.
UPS 3 Day Select 3 Business Days Delivery by end of day.
UPS 2nd Day Air 3 Business Days Delivery typically by end of day.
UPS 2nd Day Air A.M. 3 Business Days Delivery typically by 10:30 a.m.
UPS Next Day Air Next Business Day Delivery typically by 10:30 a.m.
UPS Next Day Air Early A.M. Next Business Day Delivery as early as 8:00 a.m.

Domestic Order Status & Tracking

Once your order has been shipped, we’ll notify you via email with your UPS tracking number. Visit www.ups.com to track your package. Certain addresses may be issued a USPS tracking number.