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Our fabulous Customer Support ‘dream team duo’, Sarah and Linda, live and work among the majestic White Mountains of New Hampshire. They come to work every day to build happy customers the American way. Whether you have questions about one of our shoes, an existing order or return, or you just want to say hi, we’d love to hear from you!

Working right next to our revitalized warehouse shipping facility, and with access to racks full of samples (and ever growing closets in their own homes!), there is nothing these gals don’t know about our shoes. If you’d like to know how they fit, how they feel, or how to select the perfect pair for your new dress, just give us a call or drop us an email.


Our Customer Service Team, Sarah and Linda

By Phone


Monday – Friday, 8AM to 4PM EST

If you can’t get through, or call after hours, leave us a voicemail.
We really do call you back!

By Email

General Questions

[email protected]

Questions about Returns

[email protected]

We always try to get back to you within one business day.

Write to Us

Sarah and Linda
eCommerce Customer Service Department
White Mountain Footwear Group
20 Whitcher Street
Lisbon, NH 03585

Other Questions?

Employment Opportunities

[email protected]

Wholesale Inquiries

[email protected]

Press Inquiries

[email protected]